Contact Us

Let's talk about your product safety challenge

Whether you have a recall to publish, a question about ESG reporting, or just want to understand how we can help β€” we'd love to hear from you.

We're here to help

No hard sell. Just a conversation about whether ESG Messages is the right fit for your business.


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Email Us

contact@esgmessages.com

We aim to respond within one business day.

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Consumer Platform

recallsathome.com

View our consumer-facing recall platform.

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Based In

United Kingdom

Serving UK businesses nationwide.


What happens after you contact us

  1. We'll review your enquiry and respond within one business day
  2. We'll arrange a short call to understand your specific situation
  3. We'll outline the options that make sense for your business
  4. No pressure β€” you decide if and when you'd like to proceed
Send Us a Message
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We respect your privacy. Your details will never be shared with third parties.

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Thank you for getting in touch. We'll review your message and respond within one business day.

Common Questions

Things people usually ask us first

Do I need to have an active recall to use ESG Messages?

Not at all. Many businesses come to us to set up their ESG compliance framework proactively, before a recall occurs. Being prepared is the best position to be in.

How quickly can you publish a recall notice?

Once we have the necessary details from you, we can typically publish a notice on recallsathome.com within one business day.

Is this a replacement for notifying OPSS?

No β€” notifying OPSS remains your legal obligation. ESG Messages sits alongside that, helping you reach consumers more effectively and document your transparency for ESG purposes.

What size of company do you typically work with?

We work with businesses of all sizes β€” from independent brands managing their first recall to larger manufacturers looking for an ESG-reportable compliance solution.

Can you help with food and drink recalls as well as products?

Yes. We cover all major UK recall categories including food and drink (FSA), electrical products, children's items, vehicles and general consumer goods.

What does ESG reporting actually involve?

We produce a formatted document evidencing your recall activity, consumer reach and transparency score β€” suitable for inclusion in annual ESG reports or responding to investor and insurer questionnaires.