How we collect, use and protect your personal data — in plain English.
We take your privacy seriously. This policy explains clearly what data we collect, why we collect it, how we use it, and what your rights are. Questions? Email us at [email protected].
ESG Messages is a trading name operated from Office 52C, 58 Peregrine Road, Hainault, Ilford, Essex IG6 3SZ, United Kingdom.
For the purposes of UK data protection law, we are the data controller for personal data collected through this website and our services.
Questions about this policy? Contact us at [email protected].
When you submit an enquiry through our contact form, we collect your first name, last name, work email address, company name, phone number (optional), and the content of your message.
Lawful basis: Legitimate interests — processing your enquiry and responding to you.
How it is processed: Contact form submissions are handled via Formspree (formspree.io), a third-party form processing service. Data is transmitted securely and delivered to our email address. Formspree stores submission data temporarily in accordance with their own privacy policy.
Retention: We retain email correspondence for up to 3 years, after which it is deleted.
We use Google Analytics to understand how visitors use our website. This collects anonymised data including pages visited, time on site, browser type and approximate geographic location. We do not use this data to identify individual users.
Lawful basis: Legitimate interests — understanding how the website is used so we can improve it.
You can opt out at any time using the Google Analytics opt-out browser add-on.
If you become a client of ESG Messages, we will collect and process personal data as necessary to deliver our services. This is governed by a separate data processing agreement provided at the time of engagement.
These are necessary for the website to function and cannot be switched off. They do not collect personal data.
We use Google Analytics cookies to understand how visitors use the website. These cookies collect anonymised data and do not identify individual visitors.
You can control and delete cookies through your browser settings. For more information visit aboutcookies.org.
We do not sell, rent or trade your personal data to third parties. We may share data with:
Any third parties we work with are required to handle your data securely and in accordance with UK data protection law.
Some of our third-party service providers (including Google and Formspree) may process data outside of the UK and European Economic Area. Where this occurs, we ensure that appropriate safeguards are in place — such as Standard Contractual Clauses approved by the ICO — to protect your data to the same standard as required under UK GDPR.
After retention periods expire, data is securely deleted or anonymised.
Under UK data protection law, you have the following rights:
To exercise any of these rights, email [email protected]. We will respond within one month.
If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the ICO at ico.org.uk or by calling 0303 123 1113.
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or destruction. Our website uses HTTPS encryption for all data transmission.
Our services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately at [email protected].
This website contains links to third-party sites including government databases and partner organisations. This Privacy Policy applies only to ESGMessages.com. We are not responsible for the privacy practices of linked websites.
We may update this Privacy Policy from time to time. The date at the top indicates when it was last revised. We will make reasonable efforts to notify users of significant changes.
For any questions about this Privacy Policy or how we handle your data: